Hand-Woven Boho Rattan Raindrop Pendant Ceiling Light Fixture, 16.5-Inch

Shipping Information

• Destination: We ship to all addresses within the United States only.
• Cut-Off Time: 3:00 PM EST (Tuesday – Saturday).
• Handling Time: 1–3 business days (Tuesday – Saturday).
• Transit Time: 3–5 business days.
• Total Delivery Time: 4–8 business days.
• Processing Days: Tuesday through Saturday (Closed Sunday & Monday).
• Tracking: Email confirmation with tracking info sent upon shipment. Allow 24–48 hours for tracking details to update.
• Full Policy: Read our complete Shipping Policy for details on delivery delays, lost packages, and address changes.
• Need Help? Email support@cnqtll.com or call +1 (772) 466-7323.

Return & Refund Policy

• Return Window: You have 30 days after receiving your item to request a return.
• Eligibility: Items must be unread, undamaged, in original packaging, and in the same condition received.
• Return Shipping: Free returns on eligible items. We provide a prepaid shipping label upon authorization.
• Cancellations: Orders can be canceled within 15 minutes of placement by emailing support@cnqtll.com
• Damaged or Incorrect Items: Inspect your order upon arrival and contact us immediately with photos and your order number.
• Exchanges: We do not offer direct exchanges. Return the item and place a new order once accepted.
• Refund Processing: Approved refunds are issued to your original payment method within 10 business days of inspection.
• Full Policy: Read our complete Refund Policy for non-returnable item details and instructions.
• Need Help? Contact us at support@cnqtll.com or call +1 (772) 466-7323.